The hotel has fully qualified first aiders that are available 24/7 for our staff members. Although legally, we are not required to offer first aid to our guests or members of the public, we do provide this as part of our service.
When a first aider is required, there is a dedicated internal emergency number (555) that can be dialled using any internal hardwired phone. This will call through to the emergency phone located which is manned 24 hours; the nearest first aider will then be sent to the location with a first aid box.
If the injury is minor, then the first aider will tend to the injury andcomplete an ‘accident/incident form’ together with the injured person. In the case of a major injury please call 999.