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Emergency Procedures

Emergency Procedures

The Hilton Birmingham Metropole has fully qualified first aiders that are available 24/7 to a ratio of 1 first aider to every 40 team members on duty.  As part of our service, first aid is available to members of the public.

If the injury is minor, then the first aider will assist and complete an ‘accident/incident form’ with the injured person. In case the injury is major, then paramedics will be called on-site.

Emergency Numbers

Emergency numbers for guests to call would be 555 this will go straight through to the emergency telephone located on the wall in switchboard, once this phone rings, it will be answered immediately.

Police Station

The nearest police station to the hotel is:
Police Station
Homer Road
B91 3QL
Tel: 0345 113 5000

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Hilton Birmingham Metropole | National Exhibition Centre, Birmingham, B40 1PP