Storage for your advance boxes and convention supplies is quite limited at the Hilton Birmingham Metropole. If you are anticipating shipping a large volume of materials, please consult your Event Planner as soon as possible and plan to utilize an area in your office or hospitality room set up.
All items sent for an event should have the event name and Hilton Birmingham Metropole event manager name attached. No pallet, food or beverage items can be accepted into the secure lock ups. To collect items from the Secure lock up contact Security on 0121 780 6340.
Return items must be labelled with full return address attached and passed to Security for acceptance into secure lock up.
Return items will only be held for collection for 30 days before disposal.